There are many good reasons to use triggers, but not everyone has the same use for them. Personally, I use them mostly for my bass drum monitoring. It allows me to hear each hit more precisely and thus to correct small imperfections more easily. I've been using triggers with a traditional system (sensor directly on the skin) for a few years now, unfortunately if this technology works very well in my room with my drums, it's not as reliable in concert when I play, for example, on another drum set, with different skin tensions. That's why I chose to work with Kaptor Triggers which offers a captation directly on the pedal, which greatly avoids the problems of faulse triggering etc... Besides, it's a French brand and I like that. I had the opportunity to talk with Thomas, the creator of the brand, who is an excellent drummer, and this is important because he confided to me, long before we talked about partnership, that he had started because he was dissatisfied with the competitors' products (I should point out that at that time, he did not know that I was using triggers, as my playing did not particularly require them). Concerning the after-sales service, he is very attentive to give me advices, especially about settings, as a real enthusiast, I imagine that he does it for everyone. To be honest, I hate electronics and I still have to tinker a bit to find the best setting, but it's already very satisfying when I didn't spend more than 5mn on it. For all these reasons, I have full confidence in Kaptor Triggers and its founder Thomas.